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Facilities: Service
10 - 20 stores
Typically 1 Region
90 days
1. Choose
Submit Service Requests
Communication
Expectations
2. On-board
Gather Feedback
Analyze Data
Next Steps
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4. Evaluate
Facility Maintenance Services
Facilities: Service
Scheduled/ Break-Fix
Unit Replacement
TAB Commissioning
HVAC
Drain/Sewer Cleaning
Site Inspections
Leaking Fixtures/ Seals
Plumbing
UnderCarpet Power
Lighting Programs
Panel Replacement
Electrical
General Repairs
Carpentry
Fixture Repairs
Handyman
Emergency Board-Ups
Repair & Replacement
Solar Film Installation
Glass
Lock Cylinder Re-keyÂ
Lock Replacements
Safe Repairs
Locks
TAB Commissioning
Back-Flow Certification
Quarterly HVAC
Scheduled
Digital Signage
Point Of Sale (POS)Â
Audio/ Visual Systems
Technology
Government Services:
Logistics
Procurement
Specialty
Janitorial
Construction Clean Up
Snow Removal
All Others
The Flow of a Service Request at Royal
Validate
Trouble-Shoot
Craft Scope Of Work
Dispatch
Fully Vetted & Insured
Share ETA with Store
Record
Resolution Recorded
Results Reported to Client
Analyze
Store history
Warranties
Solve
Tech Support
Quality Assurance
Track
Year over year spend
Service history
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